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How to harness social messaging for better citizen engagement

October 20, 2021 @ 1:00 pm - 2:00 pm

Long gone are the days where government agencies should rely on brick-and-mortar locations to respond to the needs of the constituents.

Social messaging – using applications like Facebook or Twitter to interact with an organization – is replacing the phone as the preferred communication channel. During the pandemic, we saw those previously thought to be digitally excluded adopt social messaging as a way to stay in touch with their loved ones. For them, social messaging may be the only form of digital channel they will ever use.

This begs the question: should social messaging become the standard for citizen engagement?

Info here. 

Details

Date:
October 20, 2021
Time:
1:00 pm - 2:00 pm
Event Category:
Event Tags:
Website:
https://www.govloop.com/training/oct-20-how-to-harness-social-messaging-for-better-citizen-engagement/

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